Job satisfaction

MsLady

Could anyone please send me some examples of what they use for ee job satisfaction. This is something that we would like to give to our ee's once a year to see how they are feeling about the company and their job. As always, your assistance is greatly appreicated in this matter.

Kari Swenson
(314) 968-8308(fax)
[email]kswenson@edgewoodchildrensctr.org[/email]

HR Beginner

I copied/pasted the text from the form we just distributed to our employees with an excellent response rate. For whatever it's worth...

2003 Employee Opinion Survey

Instructions: Expressing your honest opinions is very important. You can be assured this survey will be kept completely anonymous. An impartial volunteer who cannot recognize handwriting will tabulate the responses. Mark one response that best fits your opinion of the statement. Please return your completed survey to the sealed box in the mailroom before the deadline: Tuesday, May 13, 2003.

Mark your answers: Strongly Agree -- Neutral -- Strongly Disagree
1. Our agency is quality-oriented
2. Our agency promotes collaboration and teamwork
3. Our agency has created a positive work environment
4. Our agency is a good company to work for

5. I am given adequate training to do my job effectively
6. I know what is expected of me
7. My suggestions are given serious consideration
8. I am paid fairly for the work I do

9. My administrator makes effective decisions
10. My administrator clearly communicates expectations
11. My administrator listens to me
12. My administrator distributes workload fairly
13. My administrator encourages employee feedback
14. My administrator shows respect for employees
15. My administrator role models effective leadership

16. My supervisor makes effective decisions
17. My supervisor clearly communicates expectations
18. My supervisor listens to me
19. My supervisor distributes workload fairly
20. My supervisor encourages employee feedback
21. My supervisor shows respect for employees
22. My supervisor encourages my professional development
23. My supervisor is available when I need help

24. My co-workers have a positive work attitude
25. My co-workers are supportive of each other
26. My co-workers are dependable
27. My co-workers communicate effectively
28. My co-workers demonstrate cooperation in their work

29. What do you like best about your work at [name of agency]?

30. If you could change one thing about [name of agency], what would it be?

31. As an agency, what do you think we need to do better?

32. In your opinion, what causes the most patient/family complaints?

33. In your opinion, what causes the most employee complaints?

34. What I wish is…

35. Additional comments:

celeste

Looks great! We are looking at a an ee survey also. Did you define measureables for each section?

mbeam

Would also like to do something like this - did you have them indicate which department or area they work in? Reason being is if you wanted to act upon the information it might be hard to narrow it down. We did something like this last year and the first thing our supervisors wanted to know where whether the comments were coming from their area.

SVHRAZ

I am not sure how much you are budgeting for this but...

I am in the hospitality industry so customer service and employee satisfaction is extremely important to us.

We currently have a third party adminstrator conduct our guest comment card survey as well as our annual Employee Opinion Survey. If you have time look into it-it has worked great for us, it is strictly confidential, it is broken down by hourly employees, exemp, and executives as well as by department. For the past two years we've made changes to our surveys, employees complained about the survey was too long, which did not encourage employees to be completely thruthful in their responses, they were in a hurry to get done. We are now using a short test which entails about 25 questions. The company name is UniFocus, you can try doing a search for their website.

Let us know.