Falling but not clocked in, 2 claims?....

I need someone's help on a Workman's Compensation Question....
An employee coming into work, falls on the steps of the parking garage, not yet clocked in. Security guard of the building we rent space from makes out an accident report. Is this a workman's comp. claim also? Can this person get workman's comp to pay her and the building managers insurance to pay her too? Will she have to decide to either put a claim into workman's comp or the building managers? What is the to and from rule that someone mentioned in this forum? I had information that if the building managers were going to take resposibility for the fall,then you don't file a claim with workman's comp.too. Is this correct? Or can you do both. I am new at this and need your expert advise. Help...
Thank you in advance,
Liz

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