HR Charging a $25 Processing Fee
Our entire company received this email today from the HR Director. We have roughly 150 employees and our HR team consist of an HR Generalist, Benefits Coordinator, and HR Director. The general consensus is that this email is just in poor taste and inappropriate. Thoughts?
Over the course of the past 6 months, the Human Resources Department has been burdened with processing a large number of wage withholding orders and wage garnishments from the courts. While it is very unfortunate that we have so many employees enduring difficult financial times, the amount of time being allotted to processing these requests from the courts has become a burden on the department. The process for each request from the courts as well as corresponding with them and you regarding the matters are consuming a lot of time. Especially in cases where employees have multiple requests or when the employee resides in states where multiple correspondence is required on a monthly basis. Further, our time is often taken up by employees contacting us and disputing the wage orders, only to hear that they are orders, not suggestions from the court. We have no say in the matter and are required to abide by the rulings. To prevent this from occurring, we recommend you address your financial matters directly with the creditors and individuals seeking financial resolution from you.
Effective July 1, 2011 any new wage orders received for processing will be assessed a $25 set up fee that will be payroll deducted from your paycheck. At the time the order is received, you will be sent an acknowledgement form authorization the deduction advising you of the fee. The fee will cover the expenses related in processing all matters related to that order.
Lastly, if you are experiencing difficult financial times you are encouraged to utilize the resources made available to you by the company through the Employee Assistance Program. This service is free to you and your family and all matters are confidential. Information on how to access the Employee Assistance Program may be found in the benefits section of Ultipro as well as attached to this email. Further, you have access to Bob Lucca a financial advisor for Principal Financial who not only is able to consult with you about your 401k plan but also discuss other financial strategies with you to fit your lifestyle and help you develop budgeting strategies.
Please contact me with any questions regarding this matter.