Non-Union Grievance Policy

kldrake

Just curious if other non-union employers have formal grievance policies for those employee who feel the corrective action they received was unfair.  Our policy basically states; you take a verbal grievance to your supervisor if necessary take a written the the Administrator, if they still feel unfair treatment they can have Director of Human Resources review the action & make decision, and finally there last resort would be brining the greivance to the CEO.  I have worked in both union and non-union envirnments and this is the first grievance policy I have seen outside of a union environment.  Thoughts?  Success?  Issues?

Thank you for your comments. 

 

Candycane

You have the same basic policy (only ours is called Complaint) as I have seen at all past companies that are non union.  I think it is the most fair approach to responding to people's problems if they do not like how it is resolved.  It also makes it so not everyone goes straight to the top with their complaints.

lesley1947

I know of a lot of  non-union companies that have this type of policy.  I prefer not to call it a "grievance" policy - that word is so closely associated with unions.  When I consult with clients about employee handbooks, I usually recommend a policy like this and call it "Problem Solving."  

BKate

I like the idea of calling it problem solving--very focused on the positive and working together for a solution.

RuthG

What you have described is a pretty common approach to non-union grievances and a good one. We have a similar one at our company.

TXHRGuy

We had a grievance procedure in our first two editions of the employee handbook.  It was removed in the most recent edition.  We have an open door policy, which has served our employees well and has been used from time to time.  The formal grievance procedure was never used in the first edition.  It was modified in the second edition at the advice of an attorney to exclude disciplinary matters, and it was never used.  In the third edition, it was simply removed.