Salary Matrix

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For those of you who use a grade/step-type pay matrix, what do you do when your employees reach the end of the matrix? We have a salary matrix that has grades 1-24 with 10 steps in each grade. Step increases are automatically given annually; but once you reach step 10, you no longer get step increases. How do you handle that situation or what system do you have that works better?

Nevada HR

Ours is similar, although our Board generally grants an annual 3%-or-so Cost Of Living Allowance. Our union members negotiate a new pay scale every 4 years. And our earliest ees receive Longevity pay (1% per yr of svc, up to 10).