Braids/Dread Locks

I work for a small hotel organization. Our appearance standard indicates that braided hair (for Bellmen/Valets) is acceptable as long as it is braided close to the scalp and the braids do not extend below the shirt collar. No beads or adornments are allowed. Employees with braided hair must wear a uniform cap (which we provide).

Recently, some of our employees have gone to the extreme with the braids - one has full shoulder length dread locks (not a Rasta, so religion is not an issue). Two employees have acquired this hairstyle AFTER they were hired. The other was told he would have to change his hair when he was hired, but his manager did not enforce our appearance standard. Our CEO and owner has requested that we revisit the hair style issue with all Bellstaff and Valet employees and has pointed out that the larger hotels (Ritz Carlton, Wyndham, Hilton) do not have any employees with such hair styles and he does not want us to allow it either.

Since some of our managers have been lax in enforcing our appearance standard to this point, do I have a problem in revisiting this with employees? I suspect I may have 3 who will not want to comply.

We're in the process of changing uniforms for these positions and I thought perhaps we could incorporate the hair regulations with the new uniform distribution.

Am I opening up a can of worms here? Should I try to convince my CEO that he should allow more flexibility with hairstyles? I feel like I'm in a no win situation.

HELP!!!!
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Comments

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  • No, you are not opening a can of worms if you are just doing your job. No, you should not try to convince the CEO to be more flexible. He has a right to set rules and standards for employees. The rules of which you speak are not unreasonable.
    I would just have a simple, straight forward talk with the managers letting them know exactly what has "come down the pipe" regarding this and what action will be taken if rules/policies are not followed (whatever action that may be according to your policies). The CEO says xyz needs to happen and the managers need to abide by it, period. I would then have them deal with their own employees on their own. They're managers and you shouldn't have to babysit them. If their employees continue to break the rules, the manager as well as the employee should have to answer for it.
  • I'm assuming the managers do not want to enforce the issue because they don't want to loose otherwise good ee's and also don't want to go to the trouble of hiring again for those positions. It doesn't matter. What the CEO wants in this case is well within his rights. Do as cinderella says.
  • No, you aren't opening up a can of worms. The managers left the opened can of worms on the counter. I recommend that management staff be advised of the need to reinforce the code and then address it with the supposed violators. And you should not have to do the latter, the managers should do that.
  • I would advise the managers/supervisors that they are charged with the responsibility of enforcing the dress code policy.

    If you are going to be the one to talk to these employees, I'd remind them that they knew of the dress code policy when they were hired and it continues to be an expectation of the job that they abide by the code. If they disagree, I'd advise them it was time to look for another position.
  • Hey - I like that: "do as Cinderella says". Yep, I could get used to that. x;)
  • Now you just knew I would jump into this one -- didn't you? If anyone told me I could not wear my natural hair locked, I would tell them to take their job and . . .

    Locked hair is not quite the same as braided hair. Your policy does not appear to address locked hair at all. It may address hair length, and hopefully includes other types of hair as well. Would long blonde curls be acceptable? If it does not exclude them you best not exclude long locks.

    Sorry guys, this subject is not as simple as it seems. Braided hairstyles have been addressed in the courts by employees who felt it a double standard to ban braids, primarily because basically Black people wear them. And they won! Same goes for locks, in my humble opinion. Asking someone to cut their locks is like asking them to lighten their skin or change the shape of their nose. It is offensive.

    Yes, the company has a right to demand neatness, a uniform, a dress policy that is equally enforced, etc., but not the right to change a natural characteristic of a person.

    My beautiful locks are neat and very professional, and I would not dare cut them off for a job. My daughter (Medical School) and my niece (finishing Yale Law School) feel the same way about theirs.
  • I'd take the chance no one is going to challenge it. Your employees are on view to the public. The employer has the right to set standards of acceptable grooming.
    Perhaps if you take the high road when explaining it to the employees ( & yes, I'd do it in concert with the new uniform). There are good reasons why you have the rule--competition in your industry must be extreme. What's in it for them. The public comes to your place to stay and doesn't go elsewhere. It's job security. Staff is part of a hotel's image. Hopefully, they are interested in keeping up or improving that image.
    I've found employees will be reasonable if you explain things well.
  • What students wear and how they arrange their hair has nothing to do with the business world.

    If my company's policy on hair style was "conservative" that means EVERYONE who accepted employment has to abide by the rules.

    You can be your own persona on days off, vacation and weekends. I may not like to wear safety shoes, safety eye glasses, hard hat or face masks but it goes with the territory.

    If you are in an industry that caters to the public, it is vital that the presentation made accommodates the impression you are trying to establish.
  • Schools (and the government as an employer) are subject to a different ability to regulate hairstyles. Remember the cases from the '60's and '70's regarding political insignia on students. For schools/government the First Amendement is implicated.

    For private sector employers, you don't have this issue, although I would consider Dasher's comments with respect to uniformly applying your dress code. How do you apply these rules to female employees? I assume the "above the collar" rule does not apply to females? Your policy should definitely include some ability to regulate not just for braids and/or locks, but also for any hairstyle that is considered distracting, etc, such as mohawks and the like.

    Just curious, but do you similarly regulate for piercings and/or tattoos??
  • [font size="1" color="#FF0000"]LAST EDITED ON 05-13-04 AT 10:08AM (CST)[/font][br][br]One of the basic issues is these folks knew about this policy BEFORE they came to work, accepted the position knowing the restrictions and then want to push the envelope.

    We don't target one area such as dreadlocks, braids, or whatever...anything that is too extreme (purple hair, nose rings, large, visible tatoos, midriff tops, low slung jeans) are prohibited as being unprofessional in our work environment.

    I agree if just one race was involved or "targeted", there may be some cause for alarm, but when applied uniformly...I see no issues.

    Dasher: one more comment. I have seen some very attractive long braids on both male and females which, we would certainly accept. I have also seen some styles that look like James Brown's mugshot and that would definitely NOT be acceptable, no matter what the ethnicity of the individual was.
  • Rita,

    Perhaps I was not as clear as I could have been. My point is that that professionals (and those preparing for the professions of my personal acquaintance) wear locks. There is nothing inherently unprofessional about them.

    Safety equipment, and indeed dress/uniform codes are in a different category and you get no argument from me about that kind of requirement. Requiring a "neat" appearance is also in the purview of the employer.

    You state:
    "If you are in an industry that caters to the public, it is vital that the presentation made accommodates the impression you are trying to establish."

    You can certainly open a door, carry in luggage and/or assist customers professionally --with or without locked hair.


    Requiring a person to not have locked hair is discrimination and I can not think of one good reason to do so. Assuming that there is something inherently wrong with locked and/or braided hair is indeed the problem.
  • Yep, I have seen that too. Why not deal with the issue of neat and acceptable appearance, but not with locked or braided hair. Why would it be considered extreme? Who says?

    There is no way of really knowing that the employees want to push the envelope -- perhaps they just want to have natural hair. It is not a crime and should be a non-issue.
  • Question,
    How do you address someone with long un-braided hair? Would it be acceptable for hair to remain shoulder length if it were put in a ponytail?
    Braided hair pulled back would have a similar appearance to the current dress-code allowed "braided to the scalp". My suggestion would be a compromise of loose braids (and all long hair) must be pulled back and/or accompanied w/ a hat.

    Also, if you're going to go there... you need to be specific about what is considered extreme, and be prepared to add something new each week. Do you address hair color, images or designs shaved in short cuts, someone already mentioned mohawks, etc.
  • Dash you have completely missed the point. The question is not whether you can DO the job, i.e. open a door, etc.

    The point is the image the owner wants to establish. No one has indicated that locks are unprofessional. It is just not the look, the impression, the public image, the portrayal he wishes to present to his customers and clients. That is his preferance and his right.
  • Regarding tattoos and body piercing...YES, we do regulate that.

    Our rules state no visible body piercing EXCEPT for pierced ears and then only one earring per ear for females. Male employees are not allowed to wear earrings on the job. We specifically prohibit any facial piercing such pierced eyebrows, nose rings, tongue studs, etc. for all employees. Ear Plugs are not allowed either for any employee.

    Tattoos must be covered.

    Female employees may wear braids or extensions as long as they are naturally colored and match their hair color (whether natural or chemically colored). In cases of long hair on females it must be pulled back away from the face and may not hang or droop in their eyes. No extreme hair colors are allowed, i.e. the hair color they select must be a naturally occuring color - green, burgundy, hot pink are not allowed.


  • Am I understanding correctly, do you mean there is a restriction on a blonde having brunette braids or vice versa? I understand about the pinks, blues, greens, etc. If so, it sounds as if you may have a double standard if you do not also have a restriction on someone dying their hair (unbraided) or letting their roots grow out.
  • Our appearance standard states that male employees hair must not be longer than the top of the shirt color. Unfortunately our managers have compromised and let these employees wear their hair at longer lengths if they agreed to wear a hat. However, a baseball-type cap is not appropriate for a Front Desk Agent or Bell Person who works inside rather than in a garage setting and therefore we now have the professional image issue.

    The employees in question have hair that is bulky and would not fit under a cap. Additionally they complain that a cap breaks their hair and want to wear a do-rag or skull cap over the hair with the hat on it....which is definitely not in keeping with our professional image.

    Because some employees do not maintain their locks or braids, we now have issues of subjectivity - is the employee's hair acceptable or not? We are trying to present a professional image and one that makes our guests feel safe and secure.
  • Actually our policy states that if the employe changes his/her natural hair color through dyeing, bleaching or coloring, it must be well maintained. That would include appropriate transitional measures (i.e. temporary color rinse, highlighting etc.) if they wish to go back to their natural hair color.

    We also porhibit assymetical or bi-level styles, and shaved designs. Shaving of eyebrowns in unacceptable. Temporary painted on or sprayed on color is also unacceptable.
  • I don't know about the rest of you guys, but I'm about ready to check into this place and place a dinner order. I like their style! If these are just the appearance expectations, can you imagine how nice the rooms are maintained and how responsive all the staff must be. I probably can't afford it though. But, it was fun pretending I could. x:-)
  • "The point is the image the owner wants to establish. No one has indicated that locks are unprofessional. It is just not the look, the impression, the public image, the portrayal he wishes to present to his customers and clients. That is his preferance and his right."

    Yes, you are right -- I missed that point entirely. Probably has something to do with the fact that I grew up in a climate of people who regulated who they hired based on color when I was coming up. There is little difference to me in that and banning natural hair styles.

    If an owner is banning locks and braids the owner is going beyond his "right" to conduct his/her business. As HR professionals we had better pay attention to these things. I really can not see what BFOQ it addresses. The owner has no "right" to regulate my natural hair.
  • Ditto! I'm starting to save now. Must be nice to be in a workplace where employees aren't looking like unmade beds.
  • Well besides the fact that they won't let me in the hotel with my locked hair, I surely would not stay there or eat there. They could not possibly have time to give me proper service -- what with policing every root color, hair style and ear ring. Gee, our staff looks terrific and we have a much simpler dress policy. It is geared towards maintaining a professional business atmosphere, and not personal prejudices.
  • I am new to this forum. And, I am glad you guys are here. I could not pass up this topic, or the preceding comment, which is representative of most of the ones that have been posted in support of the CEO's/ owner's "right" to perpetuate a certain 'image'. Dasher SC has made valid points that might protect us all from future legal entanglements. The proprieter definitely has the right to set grooming standards, but does not have the right to have an employee alter his natural appearance (perming or otherwise straightening of hair that is naturally kinky). To suggest such indicates how accustomed the majority population has become to minorities altering their appearance. Would this same executive suggest that a hooked nose, dark skin, or dark eyes are offensive to his clientale? Would you? The initial posting, gave indication that there is a hair length standard. That is not in and of itself unreasonable. Stating a neat appearance is not unreasonable. Requiring one earring per ear and a requriement that they be studs, pearls, or small hoops is acceptable. However, stating that it is more acceptable to our clients that our employees have blond straight or curly permed hair - well let me just say that as an attorney, I would not want to represent the employer on the other side of this lawsuit.
  • So you see the people who wear locks and braids as "unmade beds?" How stereotypical can you be? There are enough unkempt people without them and just as many neatly groomed people with them. That comment was shameful and on the verge of being...
  • CMC..no where did I see a reference to specificaly people who wear locks and braids as "unmade beds". I am caucasion and trust me, just this morning I had bad bed head. Bottom line here is we are talking professional appearance..let's all take a deep breath and keep to the facts.
  • Welcome to the Forum CMC. I don't know you, but you've posted quite enough in your first two posts to paint a fairly thorough picture. I for one am used to having discussions on the Forum without having them wind up in racial overtones. I'm here to learn as well as to share. I have a white guy in this plant with dreadlocks and in the union environment where I came from, we had three of those (white guys with extremely long dreadlocks). He considers his appearance quite acceptable. In the plant, it makes no difference. If he were my receptionist, well......... he'd be rejected for that position. My personal opinion about this subject has nothing at all to do with race, nothing. I don't think you'll find anyone here saying they prefer curly blond-headed employees. In fact, you'll most typically find us joking on the forum about the mental attributes of that particular group, all in good fun. If you have something constructive to offer that might help us do our jobs better, rather than jumping up on the flatbed and slamming opinions, please join in. If your intention is merely to put your hands on your hips and play the race card, you accomplished your objective. If I have misjudged you, I'm sure I'll soon hear about it.

    (note: The preceeding is strictly my personal opinion, to which I am entitled. It represents no other person or group and certainly not the entire body of participants on the Forum. My remarks are not made in order to offend anyone, however, if that should result, I suggest the offended get over it. I welcome healthy debate and will accept any comment made as the maker's right. And I will try to understand it. I ask the same in return.)
  • Okay, I am exhaling now.
    To 5560905,LA - you came to the forum requesting feedback on an issue of concern in your workplace. Perhaps you can tell from the postings that your situation is more complex than simply "grooming" standards. We all bring our baggage to the workplace and it is important to try to see every side. That does not mean you have to agree with it. It is expected that a business will set standards. As the HR person monitoring these things, our job is to see that they are equitable, realistic, and do not break laws.

    I learn a lot from this forum and hope that others learn something from me as well. It is not necessary to always agree -- but we can always disagree in a manner that does not negate the rights of others.

    I have dealt with the issues you are currently facing concerning workers with locks,braids,doo-rags,hats, etc. Please trust me that they can be addressed and handled effectively. However, it is not easy and that is because the basis for our feelings about the appearance of others involves our cultural programming. It will take much too long to address these things in the forum format.

    My efforts to take a short cut and give posters a chance to see another side may not have been as effective as I had hoped. Just know that you can have a professional looking organization with high grooming standards by dealing with the specific grooming issues rather than baning locks and/or braids -- which only unfairly stigmatize others.

    We have come such a long way with these workplace and life issues, and now is no time to quit. You have my wishes and support for a positive conclusion.
  • Thanks Don for your welcome. I guess I did not paint as clear a picture as we either of us thought. Since your rapid conclusions tend to suggest that you have already pegged who and what I am. I get the impression that you think that I wrote from a personal position. Actually, it was from the position of a person who has dealt with the legal side of discrimination far too often. I have seen the so called subtleties of "what our clients prefer" blow up in more than one employer's face. And by the way, I would be the hooked nose blonde of which I wrote... without the benefit or detriment of a race card to play. Hopefully, that doesn't distort your picture too much. Tootles.
  • You know, this has turned into a very interesting thread. I have learned some, been irritated some, agreed some, disagreed some, and even eaten some ice cream while reading this. I'm exhausted! xI-)
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