Vulgar Incoming E-Mail Subjects

Always Learning in OR

[font size="1" color="#FF0000"]LAST EDITED ON 09-18-03 AT 11:52AM (CST)[/font][p]No matter how advanced we get with out SPAM software, we are beginning to see an increase in the number of e-mails coming in with vulgar subject lines. We realize that we are not going to be able to protect our employees completely from the world we live in, but would like to know how other companies are handling these issues. We are working to be sure that we catch as much of the bad stuff as possible through filters, and blocking, but there just isn't a way to eliminate every "offer" of amazing products to improve...you get the idea.

Our current plan is to work to communicate with our staff:

First, that we are doing what we can and will continue to work to do that.

Second, how to use the tools available to block this material when it does slip through the overall system.

Third, that this is something we are just going to have to work to minimize and try to ignore beyond that.

I'm guessing that we aren't alone in facing this problem, and hope that some of you out there might have a few words of wisdom to share on how to handle this well for our organization.

deniseE

I have to laugh because our Agency purchased or designed some software that filters out inappropriate language...but the end result is that I receive the following
_____________________________________________
Attention:

[email]soandso@hotmail.com[/email] sent you an email that is undeliverable due to the following language violations, "%$#!@ and &*(^%#!.

MIS
______________________________________________

So while I don't receive the email...I do get the dirty words...

: )

scottorr

We must have the same software. I sent an e-mail to my SO that said I was feeling cranky but used the B-word. I was so embarassed because all out going e-mails using this language are investigated. I should have known. The spam senders still find ways to get around the system. The subject line will read, inresponse to your question or ad and then you open it to find out more than you ever expected.

Don D

Scott: What is your SO? Sheriff's Office or State Office? I'm confused. You once said your SO was pregnant.

scottorr

My SO is my wife! It stands for significant other and yes mine is pregnant.

marc

Yes, good software helps, but it does not get the job done by itself. We set aside a section of our monthly staff meeting for a heads up when we introduced the technology section of our handbook. That set the stage, but the ees did not really get it until a couple of staff were written up. That cleaned up most of it.

Leslie

I don't know what our MIS does, but it works great. I get practically nothing in my work e-mail. Now my Hotmail account - even with filters on - can make you blush x:-8