Odor in the Office-dead Rat

I am the HR director for a small company (105 employees). 60% work out in the shop; the others are in two office areas.

My office area that houses approximately 25 employees has been inundated with a horrible odor - a dead rodent they cannot locate in the wall. We are in the hot Texas sun. We have no windows that open. We are in Southeast Texas. The hotter is get outside, the worse the smell.

Between the candles, the rodent and the air fresheners - the work environment is inhospitable. I have only been with the company for 60 days. Apparently this has happened before. The smell makes some people sick to their stomach - me included. I left yesterday and worked from home - with permission. However, I feel bad for those who stayed. What can I do as an HR director to handle an inhospitable work environment? One of the VPs allowed me to go home to work yesterday - I was choking on the smell. No one else apparently went home, however the sales staff can leave at will to call on clients.

The comptroller confronted me this morning when I returned to work and the smell. The comptroller said "What kind of example does it set for everyone else when you just pick up and leave?" I didn't reply to her.

We have a new employee starting on Monday is sales; I mentioned to the VP that I am concerned the smell might drive the new employee away. His reply was, "If the smell drives him away, then he doesn't belong here." He is the same person who allowed me to work from home yesterday.

What are my duties to the company? What are the company's rights/responsibilities with regard to employees and the environment? What are the rights of the employees to leave the environment?

As I write, my eyes are watering, my throat is burning and I am nauseous. I am exempt, all of the others (with the exception of the 7 others) here are not, and they are hourly employees. Those in the production shop are not affected by the odor.

Need advice on how to handle all areas today and in the future if situation comes up again. I am told it will.



Comments

  • 30 Comments sorted by Votes Date Added
  • I'd call a local exterminator. They must be able to suggest something. In fact, they may be able come out and pinpoint exactly where the rat is. There is a type of rat poison that can be put out which contains embalming fluid. When the rats eat it, they die, but don't smell. Ask your exterminator about it. Comes in packets that you punch a hole in.

    Margaret Morford
    theHRedge
    615-371-8200
    [email]mmorford@mleesmith.com[/email]
    [url]http://www.thehredge.net[/url]
  • Margaret, where were you 20 years ago when I had this problem in my house? Amazing what we learn on this forum. Margaret, is there anything you don't know?
  • Had this very same problem in my office three years ago. We did not know whether the dead rat was in the walls or in the A/C ducts or the insulation above the ceiling. Wow, the stench was overpowering! The VP went home and got his tracking dog, and the dog pinpointed ( by barking )the area the smell was coming from. Some of our factory guys put on big rubber gloves, and got the dead rat from the insulation.

    Chari
  • Yep, if you want to know about "mice mummies", I'm your girl!

    Margaret Morford
    theHRedge
    615-371-8200
    [email]mmorford@mleesmith.com[/email]
    [url]http://www.thehredge.net[/url]
  • Thanks. We had an exterminator out last week who baited for the rat problem - the bait that obviusly killed the rat. Thanks for tip on type of bait. They have worked to find the rat but can't. So how do we handle air quality issue with workers etc. Per my questions.


  • Knowing absolutely nothing about exterminating, or tracking dogs (but learning a lot here on the Forum) my first thought was to contact OSHA or your state OSH
    agency for assistance. You can log onto [url]www.osha.gov[/url] for the phone number of an agency in your area.

    If I were you, or anyone who works for you, I'd want to get the samhill out of there myself.


    Anne Williams
    Attorney Editor
    M. Lee Smith Publishers, LLC
  • thanks for the advice. I did get out yesterday and have had negative comments regarding it. We are a small company. I did contact the local OSHA group this morning and they offered to come out to assist, however, my company doesn't want assistance - they'd rather handle it themselves.

    What are the employment issues for the company and employees?
  • THERE ARE MECHANICAL AIR PURIFIERS THAT WILL CONSUM THE NASTY AIR AND PUT OUT PURIFIED AIR. I previously sold the XL-15 manufactured by Alpine Air; The machine was worth every penny of the $600.00 per unit. We have one in the receptionist area to kill the many smells and germs that come our way by the many visitors wanting a job as, a walk in. I believe you can go on line and find ECOsystems who bought Alpine Air, they distribute through local vendors. They will tell you who to contact in your area for a demonstration. If I could get to your location I would insert one of the three in my home. So sorry, I can't get there today! PORK
  • I like PORK's suggestion - I've also seen commercials for a machine at Sharper Image that might help. The "Ion Breeze" it's called, I believe.

    As far as employees go, while you are resolving the dead rat odor (eeewwww) I would do a few extra things to thank the employees for remaining positive during the situation. Take the group out to lunch if that is an option. (Leaving the building for an hour would be a great reward, I'm sure!) Or when the smell is gone, order food in and post a thank you card in the employee area, showing your appreciation for their support.

    As awful as it is, if I were you, I'd continue to work in the building (as long as it's not causing you to suffer health issues) since everyone else has to also. Maybe take turns exiting the area for 15 minute breaks.
  • That's my question exactly.... Does everyone else have to stay and work in this environment? The smell is literally nauseating. Everyone continues to step outside for air. None of the four owners have been in the past 3 days. As an HR director and employee I am trying to come up with something for the next time this happens.

    Most people are walking around with a tissue on their nose to screen out the air. Some are of course claiming it is 'no big deal'. And I have now been told that by walking out to take a deep breath away from the air fresheners and rat smell and then returning to the building is only making it worse. They claim if we stayed in all day - then we would get used the to smell. There is nothing that can make it worse. This is not an odor to get used to. You can taste it.


    I like the suggestion to appreaciate employees, however, this company wouldn't allow that kind of 'event'.

    Guess I'll just have to hope for the best and hope I keep my job if I find I need to leave again because of the odor. It is nearly 98 degrees and rat is heating.

  • Turbo - I completely feel for you and, alas, I don't have any knowledge of bait or ways to kill the smell as some of the other forum members (great information though x:-)).

    Unfortunately, you're in a pickle. It sounds like you called OSHA and they agreed to come out, but the employer is against it. It sounds like you asked to work at home and received permission to do, only to now have it come back to haunt you from the CFO. It sounds like you appreciate your people and are letting them step outside and such, but yet the employer is not appreciating their people enough to get the situation solved. This kind of thing drives me nuts. I don't believe that the issue should have even escalated to this point - and if an employer expects employees to work in that environment and is not willing to compromise or close the office until it can be fixed - I wouldn't work for that employer. Sorry to vent - but it sounds as though the employer is putting people's health and well-being at risk and it's simply not cool. I don't recommend this for really any situation, however, in THIS instance, IF it should happen again, don't tell the employer about the call to OSHA and let OSHA treat it as an anonymous source.
  • Thank you and everyone for your assistance. I wish I didn't have to be in this situation, but I don't have a choice right now...just got re-employed after being laid off for more than 7 months didn't want to come here...but it was my best option for now since unemployment ran out...I need the job and don't have other options at the moment. Guess I'll just hang in until I can move on.


    >Turbo - I completely feel for you and, alas, I don't have any
    >knowledge of bait or ways to kill the smell as some of the other forum
    >members (great information though x:-)).
    >
    >Unfortunately, you're in a pickle. It sounds like you called OSHA and
    >they agreed to come out, but the employer is against it. It sounds
    >like you asked to work at home and received permission to do, only to
    >now have it come back to haunt you from the CFO. It sounds like you
    >appreciate your people and are letting them step outside and such, but
    >yet the employer is not appreciating their people enough to get the
    >situation solved. This kind of thing drives me nuts. I don't believe
    >that the issue should have even escalated to this point - and if an
    >employer expects employees to work in that environment and is not
    >willing to compromise or close the office until it can be fixed - I
    >wouldn't work for that employer. Sorry to vent - but it sounds as
    >though the employer is putting people's health and well-being at risk
    >and it's simply not cool. I don't recommend this for really any
    >situation, however, in THIS instance, IF it should happen again, don't
    >tell the employer about the call to OSHA and let OSHA treat it as an
    >anonymous source.



  • I completely understand - I wish you the best of luck and at least you have the forum! x;-)
  • What a mess. I feel for you!

    It sounds like there is just nowhere else for your team to do their work, and I assume that like my office, you can't just shut down.

    There are 8 of us in two offices - I'd just cram us all into one of the offices and make do for a while. Better than dead rat stench. Is that an option for you?

    I shared your story, and a person in my office just said if it were OUR office, she'd get a sledgehammer, open up the wall and find the d#$%& rat. Forget asking permission.

    Back to the "thank you's" to those who stick it out - thank you cards are inexpensive, and still mean a lot. You could tape a candy bar to each envelope. I'd pay out of my own pocket if I had to, to maintain harmony. Again I know this doesn't FIX the problem, but it makes poeople feel appreciated for what they went through. Sounds like you'll need to pat your OWN back in this case. x;-)
  • Have you tried contacting the Board of Health? This state run agency will come out to your premises on a complaint and not disclose the name of the person who filed the complaint. I have had a visit from them for all sorts of problems made by disgruntled employees. No heat, air pollution, poisoning birds, no running water (Ha) If they find an unhealthful situation they will issue a citation and return to make sure it has been corrected. Good luck.
  • I certainly don't mean to make light of your situation - hopefully this will give you a good laugh - my own dealings with a RAT (Sort Of).

    Our Accounting Department was in several offices connected by a hallway. A couple of the ladies are in one office with the door closed because of a known odor. The ladies in the office down the hallway and the file clerk sitting in the hallway - notice a offending odor. Not wanting to wait and see if the odor fades on its own - they begin a full scale search for the DEAD RAT. They open doors, cabinets and proceed to stand outside of the V.P./Owner's Office (whose office is close to the bathroom) - and announce they have isolated the smell to this particular area. The ladies in the office with the door closed come out to see what the commotion is about. They hear the announcement and being to laugh hysterically. They call the search team into their office and inform them the V.P./Owner had been in the bathroom and that is why their door was closed.

    He left for the day.

    Not any help to your problem - but maybe offered a laugh or two.
  • I like the anonymous call to the Board of Health. No one should be forced to work under these kind of conditions.

    There is probably a very good reason the employers don't want OSHA or the Board of Health there, but if they could come anonymously, that would solve your problem.

    I would start putting my resume out as these seem to be very insensitive people!

    Good luck!
  • A product I have successfully used at home for offensive odors is called "Smells Be Gone". I've found it at Ace Hardware and it may be available online also. It works well. It is a spray. THis isn't a great solution but it may ease things for you and the staff as well. It costs about $7-$8 a bottle here in the east. Good luck!
  • The call does not have to be anonymous. But the Board of Health will keep it confidential if you ask them. Please make the call soon.
  • In the meantime... you might get some of those hospital type (you can gety them in any home store) face/mouth masks to filter dust, and grab a couple of bottles of peppermint oil from the drugstore, and put a few drops on the mask and then... I'll bet this will get y ou by for a while. I'd be cfareful about anynomous calls to reg agencies, if you need the job.. I'vwe used the mask and oil trick a few times and it works suprisingly well. Good luck!
  • I am with everyone else on the Board of Health suggestion. That is an intolerable situation.
  • We had the same problem here several years ago. I work in a very old building and the mice would get between the walls, die, and well, you know the rest. We hired an exterminator who comes once a month and sprays. They also put out some kind of green pellets that are supposed to kill the mice after they eat the pellets and do something to them so they just kind of shrivel up and not smell to high heaven when they die. We now have no more rhodents and no more odor. Good luck.
  • Your executives need to understand that some odors may be offensive enough for WC issues.

    We previously were in a building where some type of odor (a chemical type) carried into the office thru the roof vents (good old Texas wind). One employee had an allergic reaction to it, had to leave work and go to the hospital for a shot. Thankfully, the next day, the office was clear, but, the situation had potential to be a costly WC claim.

    The Health Board is an excellent idea. You have my sympathy.


  • My office also had an odor problem, but ours was adhesive used to glue tiles in a new addition. Three of my five employees ended up in the emergency room with "chemically induced asthma". My employer (county government) stalled, waiting for the end of the construction to resolve the problem.

    Guess what? Someone contacted OSHA. I understand they have an on-line complaint system and ask whether you wish to remain anonymous. When they showed up, the County promptly resolved the problem. OSHA never divulged the name of the person who made the complaint.
  • On my last job, we had a significant problem with cats living in a variety of places in the factory areas and under the warehouses. On one hand, we were trying to get rid of them because of the horrific urine smell and on the other hand, we had a bunch of 'tree-huggers and PETA types' who were actually putting out trays of food and water for the animals. We eventually borrowed traps from the fish and wildlife agency and trapped about 14 and they were hauled away by the agency and (i'm sure) they found nice homes. We celebrated the absence of the cats and their urine. Then our rat problems began. Every silver cloud has a dark lining.
  • I can sympathize with your situation. Last fall the weather would get cold then hot, not really ready to gear up for winter. With that first cold spell, it drove the rodents inside looking for better housing. We listened to a squirrel scramble through our ceiling for several days. Then, the noise went away. Over the weekend, it heated up again and by the next week the office began to reek. We joked about dead squirrel, but realized that it was true. We hired an exterminator that specialized in "carcass removal" because all of the other pest control would just spray or bait. These guys came in and (I don't know how they could stand it) crawled through our ceiling to locate the dead squirrel. They finally found that it has fallen into one of our newly built walls that had metal studs and it apparently could not scramble back out on its own. They could not reach it to remove it either. They brought some type of powder that sped up the dessication process and heavily sprayed to "purify" the air. It seemed like an industrial strength Febreeze type of product. They left us a bottle to continue spraying over the next week while the heat and the powder did its work. After about 2 weeks the smell was gone, however, then warned us unless we had them seal the ceiling, we would probably gets more animals next year when the weather turned again.

    Just a little amazing fact, a "belgian rat" (I think that was right) which is one of those huge guys with the fat tails, can squeeze through a hole the size of a quarter (according to the pest control guys).

    I think that your company needs to do more. You can pick up the powder at Lowes, Home Depot etc. but I don't remember what it was called. I would make calling the Health Dept the last ditch effort, but if your employer is not willing to do more, that might be the only thing that will get this situation resolved. I believe the employer has a duty to provide a safe and healthly workplace.
  • Yuck! I think we could start a thread about "worst jobs in the world to have". I think "carcass removal" would have to be right up there,along with cat urine cleaner. Another interesting fact: there is something about cat urine that...if it gets into your flooring, you can never get the smell out. I have heard of people having to tear up floorboards in order to get the smell out.

    My neighbor has little cat critters that come over to visit in my flower beds to try to hijack birds in my bird feeder (the birds are too smart for them). They also stare at me from the backyard when I am on my treadmill and looking out of my back window. I don't chase them away because they do chase away any little mice that might want to come around.


  • Moneyman,

    Was you "carcass removal" specialist named Larry, Darrell or Darrell?

    We had a family of skunks that used to come in the back door of our warehouse looking for food in the break areas. We couldn't close the doors because of the heat in the summer. We couldn't move the break areas because we covered a million plus square feet and it was too far to walk to the break room at the front of the building. We couldn't shoo them out because.....

    We paid a fortune to an exterminator to get them removed without having them spray our stored product. (They do that if you catch them in a trap.) He told me that very few people do skunk removal so he charge about five times the going rate to do it! Think of them as dead rat odor walking.


    Margaret Morford
    theHRedge
    615-371-8200
    [email]mmorford@mleesmith.com[/email]
    [url]http://www.thehredge.net[/url]
  • Here in the south it is more like Billy-Bob and his cousin Bobby-Bill.

    I can't imagine having a full time job as a carcass removal specialist, but these guys were very serious and professional. Me, I think I would rather work at McDonald's!
  • We had dead rodents in the attic earlier this year. HR called an extermintor company, signed a contract and over a period of time, the problem was solved.
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