Looking for an article

Within the past couple of months, there was a 2 part article on the Hero Line that dealt with ways to reduce unemployment costs. it covered items such as documentation, following set policies, etc. If anyone has a copy of this, please let me know! My email address is [email]peggyr@nacscom.com[/email]. I have tried the search on the website, and cannot find it (I think because it was adapted from a state law letter)

Thanks!

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