Phone recorders

T

In Texas, is it legal to record phone conversations with only one party knowing the call is being recorded? If yes, what if the call is coming from another state, do they have a different law regarding this?

Pork

Best thing to do is to add your nice warning into your message envelope, that all calls are monitored for quality control and is subject to recording. Then the incoming party must tell you to turn off the recording or hang-up before making any rash statements. Pork

PAhr

This is a bit tricky. Texas is a one party consent state which means only one party has to consent to the recording but the other party does not but the thing is that you must give consent to the recording while you are on the line with the other person. The Federal Communications Commission goes further into details on recording telephone conversations and states that the party recording must give verbal notification before the recording and that there must be a beep tone on the line to indicate that the line is being recorded. You could do all these things and still have a conversation with the person and not break texas law but break the other states law because it is considered all party consent states. These states are California ,Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, New Hampshire, and Pennsylvania. Now if you are an employer there is a federal law, the Electronic Communications Privacy Act, that puts limitations on that right. Under the act, even if a call is being monitored for buisness purposes, if a personal call comes in an employer must hang up as soon as he or she realizes the call is about personal matters. An employer may monitor a personal phone call if the employee consents to the call being monitored. in some states the employer has to also have the consent of the other person on the line as well as the employee's.









Washington