Performance Management Issues
I have several dilemmas...(same manager/company for all situations)
1) A mid-size manufacturing organization is having trouble getting line-managers/supervisors to support the organization's performance appraisal system. Most of the managers and employees see the performance appraisal process as an HR requirement, opposed to a transformational tool. Also, the current performance appraisal system is being used inconsistently across the company's three divisions (all under the leadership of the same manager). We are trying to get buy-in from the managers and employees.
2) The manager is struggling to engage several employees whom are over 60 years old. The company doesn't have a succession plan so they want to encourage the more experienced workers to become mentors to the younger workforce before they retire. However, the older workers are resistant to change and are only focused on doing the job that they know.
3) The company is in constant "firefighting mode" and has an "old school" management style.
4) There is high overtime and high downtime in the production area.
Do you have any suggestions? We are really looking for performance models to reference and/or best practices of mid-size manufacturing firms.