Direct Deposit Authorization
singersoll
8 Posts
We have implemented a new payroll system that gives employees the ability to change their direct deposit information online. I was wondering if we turn this feature on do we still need to obtain a written authorization from the employee when they need to add or change bank information.
Comments
We decided not to permit employee self-help with our new system. Security was only 1 of many reasons but another highlight was end user computer competency. We have a lot of people who don't "get" computers which, in turn, could lead to security issues that don't fall into the usual concerns about hacking and so forth. There's a pretty big tradeoff and the larger your company is, the the more sense it makes to go self-help.
Consider the scenario in which an employee puts in their wrong banking information and then turns around and says that they didn't do it. all you can find out is that someone used the employee's name and password from the local public library. You may or may not get your money back but that employee has to be paid. If that kind of problem is less expensive than the headcount required to provide full service to your internal customers, then you are ok. That's a sort of bizarre situation that I don't think comes up very often but it will be a headache each and every time something like that happens.