If an employee is a no call/no show for three days and we end his employment, would you consider it an involuntary termination or a voluntary resignation?
It depends. What does your employee manual say? Does it clearly states that no call/no show for 3 days will be considered voluntary termination? Is this covered in employee training?
Most companies consider this voluntary termination, and only make exceptions for unusual circumstances (ie: employee was in a coma and had no close relatives to call). However, if your policies are not clearly stated, consistantly enforced, and employees trained, then it could be considered involuntary. Courts frequently side with employees who can claim they did not know or understand the rules because they weren't clearly communicated.
We also address it in our handbook, and after the required number of days of being a no call no show, we label them as quitting without notice/job abandonment, and make them ineligible for rehire (absent any extenuating circumstances, of course!).
Comments
Most companies consider this voluntary termination, and only make exceptions for unusual circumstances (ie: employee was in a coma and had no close relatives to call). However, if your policies are not clearly stated, consistantly enforced, and employees trained, then it could be considered involuntary. Courts frequently side with employees who can claim they did not know or understand the rules because they weren't clearly communicated.
Hope this helps.
Nae
To be honest, it just looks better in my turnover stats.